Privacy Policy
Effective Date: March 1, 2026
1. Introduction
SepticFind.com (“we,” “us,” or “our”) operates a septic tank service directory at septicfind.com. This Privacy Policy explains how we collect, use, store, and share information when you use our website. By using our site, you agree to the practices described in this policy.
2. Information We Collect
We collect information in two ways:
Information You Provide
When you submit a quote request through our site, we collect your name, email address, phone number, ZIP code, and details about your septic service needs. This information is provided voluntarily and is used solely to connect you with local service providers.
Automatically Collected Data
We automatically collect standard web analytics data including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is used in aggregate to improve our site and is not linked to your personal identity.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Connecting you with local septic service providers who can respond to your quote request
- Improving the content, structure, and performance of our directory
- Understanding how visitors navigate our site to make it more useful
- Responding to direct inquiries sent to our contact email addresses
- Complying with applicable laws and legal obligations
4. How We Share Your Information
When you submit a quote request, your contact information and service details are shared with licensed local septic service companies in your area so they can respond with pricing and availability.
We do not sell your personal information to third parties. We do not share your information with data brokers, advertisers, or unrelated businesses.
We may disclose information if required by law, court order, or government authority, or to protect the rights and safety of our users and the public.
5. Cookies and Analytics
We use analytics cookies to understand how visitors use our site. These cookies collect anonymized data such as page views, session duration, and referral sources. We use this data only to improve our directory.
We do not use third-party advertising cookies or behavioral tracking cookies. You can disable cookies in your browser settings; doing so will not prevent you from using the site, but some features may behave differently.
6. Data Retention
Quote request data is retained for up to 90 days to facilitate follow-up from service providers. Analytics data is retained in aggregate form for up to 24 months. You may request deletion of your personal data at any time by contacting us.
7. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of future communications from us
- Withdraw consent for data processing where consent is the legal basis
To exercise any of these rights, contact us at privacy@septicfind.com. We will respond to all requests within 30 days.
8. Children’s Privacy
Our site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@septicfind.com.
9. Third-Party Links
Our site may contain links to third-party websites such as contractor websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the site after any changes constitutes your acceptance of the updated policy.
11. Contact
For privacy-related questions or requests, contact us at: privacy@septicfind.com